Sage Intacct vs NetSuite

When comparing Sage Intacct and NetSuite, two of the leading cloud-based Enterprise Resource Planning (ERP) solutions, it’s important to evaluate various factors such as functionality, pricing, target users, ease of use, scalability and integration. Here’s an overview comparison based on these key points:

1. Target Market

Sage Intacct

• Ideal for growing small to medium-sized businesses (SMB’s over £2M t/o) with a heavy focus on financial reporting and automation. Sage Intacct is also an ideal fit for growing medium sized companies and large organisations with multi locations and multiple entities.
• Common industries include all business industry sectors and is also widely used in professional services, non-profits, software companies, and healthcare.

NetSuite

• Targeted at small businesses to large enterprises, NetSuite offers a comprehensive suite of ERP tools across finance, CRM, e-commerce, supply chain management.

2. Core Functionality

Sage Intacct:

• Excellent financial management capabilities, especially around multi-entity accounting, financial consolidation, and reporting.
• Features strong general ledger, accounts payable, accounts receivable, and cash management.
• Focuses on back-office financials and is known for high-quality financial reporting and analytics, extra functionality is available by choosing from a wide range of additional Sage Intacct software modules which enables Sage Intacct to be a sophisticated cloud-based ERP solution.

NetSuite:

• A comprehensive ERP suite that covers finance, CRM, e-commerce, and supply chain management, among other functionalities.
• Known for business intelligence, enterprise resource planning, and the ability to scale across multiple departments.

3. Ease of Use

Sage Intacct

• Generally considered more user-friendly for financial professionals due to its financial-focused tools. The interface is intuitive and it has easy to use drill down dashboards to analyse financial transactions in more detail.

NetSuite

• While it provides a wide range of features, NetSuite’s user interface can be more complex and has a steeper learning curve due to its broad functionality across different business processes.

4. Scalability

Sage Intacct

• Ideal for SMB’s, mid-market businesses and larger organisations that need robust financial management system that can scale up as their business changes or grows. Additional software modules enable the software to be used in all aspects of your business operations.

NetSuite

• More suitable for companies that require a fully integrated suite from the start of the implementation covering all aspects of business management.

5. Integration Capabilities

Sage Intacct

• Strong integration with third-party applications, especially financial and accounting-related tools. It can integrate with CRM, HR systems, and other business Sage solutions through APIs and third-party connectors.

NetSuite

• Offers comprehensive integration capabilities, as it is an all-in-one suite. It also integrates well with third-party applications.

6. Cost

Sage Intacct

• Known for being more affordable for companies focusing primarily on accounting and financial management, with pricing typically based on the number of users and modules. It can be more budget-friendly for SMB’s and mid-market companies compared to NetSuite.

NetSuite

• Generally, more expensive because it offers a wider range of features and services across different departments (finance, CRM, e-commerce, etc.). NetSuite’s pricing is typically based on the number of users, the modules selected, and the level of customisation.

7. Customisation and Flexibility

Sage Intacct

• Highly customisable within the realm of financial processes. It’s very flexible in terms of financial reporting, multi-entity management, and workflow automation.
• Highly tailorable through its API and integration capabilities.
• Sage Intacct can be tailored for your business industry sector and unique requirements.

NetSuite

• Offers good flexibility across your business functions—from finance to CRM, supply chain, etc. NetSuite provides customisation options, allowing businesses to tailor the system to their requirements.

8. Customer Support

Sage Intacct

• Offers robust support and strong customer service through its channel of certified Sage Intacct business partners. The benefit of being supported by a Sage Intacct partner means that they understand your system better than a general help desk support number provided by other software vendors.

NetSuite

• NetSuite’s support can be more expensive depending on the level of service. Training and customer support options are available, but customers often report that the complexity of the platform may require significant learning and time for troubleshooting.

9. Industry Focus

Sage Intacct

• Particularly favoured by all industries with complex financial management needs, such as professional services, non-profits, financial services, and healthcare. It’s designed to handle complex multi-entity financials.
• Sage Intacct offers a wide range of Industry specific templates and the system is tailorable for your unique industry specific and business requirements.

NetSuite

• Offers broad industry support, including manufacturing, retail, wholesale distribution. NetSuite is favoured by companies looking for a full-scale ERP solution that covers a wide range of functions across different sectors.

10. Deployment

Sage Intacct

• Fully cloud-based SaaS solution with frequent updates and no need for on-premises infrastructure.

NetSuite

• Also, a fully cloud-based solution with frequent updates.

11. Reports and Analytics

Sage Intacct

• Known for advanced financial reporting and dashboards, Sage Intacct excels in providing real-time financial visibility and automated reports.

NetSuite

• Provides real-time dashboards and reporting across all areas of business. Its reporting capabilities are robust but tend to be broader.