IT Services and Support

"In 2014 we embarked on an important exercise to locate a Sage Partner that could provide technical support and consultation to our teams at the level of quality that we require. We needed significant experience and expertise to upgrade our Sage system with a partner who would take time to understand our requirements and timescales.   We approached AlphaLogix who had a unique, attentive and comprehensive approach and we haven’t looked back since. The level of professionalism in the work that AlphaLogix undertakes is unparalleled and excellent."

“The trade counter application developed by AlphaLogix enables us to bring together sales from our nationwide trade counters immediately into Sage 200. Stock location levels are instantly updated with each sale which has eliminated double entry of orders”

"We have worked with AlphaLogix for the last 15 years, and they have been instrumental in evolving our IT through this fast changing technology period. We have been very pleased with their service and project management no matter how large or small the IT upgrade or how many third party software providers are involved. This testimonial is obviously evidenced by the longevity of our business relationship."

“Our experience with AlphaLogix has always been fantastic, we not only use them for our IT Support but also our Sage and Eque2 products. We find support across the board to be excellent, which is why we have been with AlphaLogix for over ten years.”

"Sage 200 has provided the ss Great Britain Trust with the Nominal Structure and powerful reporting that Sage 50 was unable to provide."

"It was a pleasure meeting you and the team at your Sage 200c Workshop. I would take this opportunity to thank you and your team for an excellent presentation."

"We have recently purchased the AlphaLink product from AlphaLogix to integrate ACT with Sage 50 accounts. We were quite apprehensive at first as we have been using Sage 50 accounts for many years and have some very established processes in place. AlphaLogix have helped make the transition simple and easy, with excellent telephone support and training."

"The support we receive from our Business Partner, AlphaLogix is invaluable. They’re always at the end of the phone ready to help with any of our requirements."

"With AlphaMap I can optimise my sales team’s visits to all clients and prospects to reduce total mileage and overall transport costs including reduced fuel bills! In addition to the financial saving the team now spends less time travelling and more valuable time with clients."

"Alphalogix as our business partner have been professional and efficient in dealing with our needs and issues from the start. The development work created by Alphalogix has proved to be extremely helpful in the day to day running of our business."

“We have used AlphaLogix for many years and always find their support and response times to be quick and efficient in resolving our issues. Whenever we run into issues they are always friendly and explain the fix to help us in the future. I have and would recommend their services to other companies.” 

"Working with AlphaLogix has also been a pleasure. When we first investigated their product, AlphaLink, it was daunting. However AlphaLogix eased the confusion and we got there successfully with their help. I would definitely recommend AlphaLogix."

"I found the Sage 200c Workshop helpful and informative and what I learned will be useful going forwards. Thank you for an excellent demonstration."

"Thanks to AlphaLink by AlphaLogix we have successfully integrated our CRM (ACT!) with our accounts package (SAGE 50) giving us that extremely valuable information and insight to our customers in one single place. Being able to create a new Sage account from a prospect is also a great time saving factor and being able to lookup contacts based on their accounts activity."

"Sage 200 Extra is now embedded firmly within our Business. The Financial Reporting we receive is better than ever before and the system will accommodate our growth as we move forward."

"With a busy sales team covering the whole of the UK, they have always had a need to have instant access to accounts in their area, looking at previous purchases and products including stock levels. In the past, the sales team had to call head office to obtain such information.

We do not require a complete CRM package which can prove very expensive and takes up a huge amount of input time for the user when you could be getting sales! So when we discovered this app, it was a godsend and has proved to be a very important tool for the company.

The app has ensured that the information required by the sales team is delivered quickly and exact, improving with every call into the customer. From a company point of view, it is a fantastic tool that saves us time and helps deliver the information to where it is needed in the field with ease, saving time and money from calls and work in the office"

“Our experience with AlphaLogix has always been fantastic, we not only use them for our IT Support but also our Sage and Eque2 products. We find support across the board to be excellent, which is why we have been with AlphaLogix for over ten years.” 

“AlphaCheck is a real asset to the business! Far better than the old integration from Sage, AlphaCheck allows me to search and view credit info almost instantly!”

"AlphaMap is one of the best add-on’s in the market place that I have discovered yet. It enables us to plan our customer visits to maximise the time available and reduce travelling time. The good thing about this add-on is that this can be all visually seen on a map that gets displayed. Installation is easy and hassle free on the clients part. I would recommend this product to all businesses as a ‘must have’ add-on."